It starts with the customer, and asking ourselves, "What serves you?" In 1986, Bill Allen, our founder, found there was a lack of product knowledge and service in our industry, and endeavored to fill this need. Since that time, we have grown and expanded, maintained that drive to serve, and still ask ourselves how we can best serve our customers:
- What improves firefighter safety?
- What simplifies your job?
- What increases value?
- How can we address your needs?
In recent years, supply changes have been disrupted, leading us to increase our warehouse and stock capacity to shorten delivery time and have more of the equipment you need ready to ship.
Unprecedented wildfires year after year have led us to expand our product offering of wildland equipment and to have more of it in stock for quick delivery.
Budgets are stretched thin, and we work with vendors to offer product lines with quality, durable, equipment at different price points to lower your overall cost of ownership, and offer more value for your money.
Increasingly, it seems more is asked of you, which is why we have built an expansive online store that allows to you browse, gather quotes, purchase equipment, and review the status of orders when it is convenient for you.
And while it seems like things are constantly changing, there are somethings that continue throughout our history: we have sought to bring together knowledgeable staff to answer your questions, to provide guidance and support, and who are driven to serve. We work with vendors to provide equipment that fills a need; is reliable; is durable; and improves firefighter safety.
That commitment is reflected in the partners we choose to work with. These include durable thermal imagers from Bullard that offer better visibility with X-Factor 2.0 image enhancements; the intrinsically-safe line of lights from Nightstick to reduce ignition risk in hazardous environments; Mercedes Textiles hose that offer smooth inner waterways, yielding an extremely low friction loss for maximum flow, plus thoughtful features like Wayout Couplings that provide a built-in directional cue to navigate out of a structure in low-visibility; and Fire-Dex which focuses on lightweight, breathable, flexible turnout gear that eases heat-stress on your body without compromising the protection you need.
It takes time to build trust, to build relationships, to build a reputation. We don't take that lightly. We are gratified to be celebrating this milestone and deeply appreciate the relationships we've built with our customers these past 40 years. As we look ahead, we aim to keep walking that same path and asking ourselves, "what serves you?"
A look back through the years...

Bill Allen at an early trade show

WFR opened its doors Apr. 1, 1986. Started off in a 2,000 sq. ft. warehouse supplying hose and loose equipment.

Became exclusive Western Canadian stocking dealer for Task Force Tips.

Trade Show booth

Moved to a 6,000 sq. ft warehouse.

Jack Bell, our first employee, at a trade show

Became exclusive Western Canada dealer for Mercedes Textiles.

Co-owner Barb Allen

First logo evolution.

Bill Allen

Moved to a 12,000 sq. ft. building

WFR Staff

Became exclusive Western Canada dealer for Bullard Thermal Imagers.

Second logo evolution.

Jack Bell's retirement party

Moved to a 12,000 sq. ft. building

WFR Staff

Moved to a 17,000 sq. ft. building

WFR Staff

Third logo evolution.

WFR Staff

Became exclusive Canadian dealer of Frontier equipment.

Our 30th Anniversary celebration

Debut our online shopping portal

Alan Beres, Dana Ingram, Mark Richardson, Don Higgins, and Scott Ingram at a Trade Show

Moved to our 10,000 sq. ft. building

WFR Staff at Trade Show

Expanded our location to 20,000 sq. ft.

WFR Staff

Celebrating our 40th Anniversary
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WFR Staff